In an effort to provide your organization with the best experience possible, Sourcepoint continually releases new features, updates, and bug fixes for our Consent Management Platform (CMP). Below are the most recent updates to CMP:
Editable Report Criteria for GDPR TCF v2 Performance Report
In order to help your organization manage Report Criteria, users can now configure the names of the different Report Criteria when running a GDPR TCF v2 Performance Report.
This update only applies to organizations who are currently using the Beta version of the new GDPR TCF v2 (v2) Performance Report.
We discovered a reporting issue that impacts the historical data for end-user consent experiences received via an app. Unfortunately, end-user actions performed in the Privacy Manager when navigated to from a First Layer Message were not successfully recorded by our reporting service. This issue only impacted app implementations of your consent experience and only when the user navigated to the Privacy Manager from your First Layer Message. Please refer below to the impact on your data:
No impact to the overall consent performance metrics from the Message Actions on reports. Those metrics are accurate.
Historical data for end-user consent experiences made in the Privacy Manager via an app will display as 0% in the Active Campaign(s) Performance table.
While this issue is resolved moving forward, we are unable to correct your historical data. We sincerely apologize for this inconvenience.