A scenario allows your organization to define the logic that controls when a messaging experience should be presented to an end-user who visits you property. In this article, we will cover how to copy/duplicate a pre-existing scenario.
Click Dialogue on the top navigation bar and select a property from the subsequent list.
Select Scenarios from the property navigation bar and expand a scenario from the list.
Click the ellipsis inline with the scenario name and select the Copy icon from the dropdown menu.
The scenario will be copied/duplicated and can now be edited. For more information on specific scenario configuration details, please click here.