Message delivery glossary
The message options in Sourcepoint's scenario builder allows your organization to control the delivery of a message. Configuring the message delivery option entails setting both the frequency and message. In the table below, please find the various frequencies that you can select when configuring your message delivery:
Message Delivery settings
Message Delivery Option
Description
Show Message Always
If the condition(s) of the scenario are satisfied, always show the message.
Show Message Once
If the condition(s) of the scenario are satisfied, should the message once.
Message Frequency Cap
If the condition(s) of the scenario are satisfied, show a message a finite number of times across a set interval of time (e.g. show message every 3600 seconds for a maximum of 4 times).
Note: Currently, message frequency capping is not available for organizations utilizing our unified script.
Session Message Number Limits
If the condition(s) of the scenario are satisfied, show a message a finite number of times during an end-user's session
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