Copy scenario

Your account will require:

  • Admin access or Domain access to property

  • Feature access to message/scenario partition set management

A scenario allows your organization to define the logic that controls when a messaging experience should be presented to an end-user who visits you property. In this article, we will cover how to duplicate a pre-existing scenario.

Copying a scenario can save your organization time if you only want to modify a step or two of an existing scenario on the property.

Click Dialogue on the top navigation bar, select a property or property group from the subsequent list.

Select Scenarios V2 from property navigation bar.

Click the Duplicate icon inline with the scenario name you wish to copy. Select Yes when asked to confirm to copy this scenario with messages.

The copied scenario will be added to your scenarios list with the word copy appended to the original name.