Dynamic Language Support for iOS Tracking Message

Admin access or Domain access to property (property group) with feature access to message/scenario partition set management.

In this article, we will cover how to dynamically present translations of your iOS Tracking Message to end-users based on their default iPhone language.

iOS Tracking Message Language Settings

To start, navigate to or create an iOS Tracking Message on a property.

From the Home view of the iOS Tracking Message builder, navigate to the Settings panel on the right-hand side and expand the Language accordion.

Field

Description

Default Language

Defines the language that will appear by default for your end-users. That is, if the end-user's default phone language is not supported and a language translation is not provided, the end-user will see all content in your default language.

Use the provided dropdown menu to select your default language for the iOS Tracking Message.

Supporting Language

The Supporting Language field allows you to add all the languages you plan to support with your uploaded translations.

Note: Ensure that your default language is also added to the Supporting Language field.

Use Browser Default

Toggle this feature ON in order to have the iOS Tracking Message dynamically surface the appropriate translations based on an end-user's default phone language.

Provide translation to components

With the language settings for the iOS Tracking Message configured, your organization can now upload translations for each text component (and components with text fields such as buttons).

Uploading a translation for any text will follow the same process:

  1. Click the component and expand the Content accordion in the Settings pane.

  2. Select a supported language from the Language field.

  3. Input the translation of the text in the Text field.

  4. Repeat as necessary for other supported languages.

Continue translating every text component into the supported languages.

Your organization can save your progress along the way. Upon each Save attempt, Sourcepoint will inform of you of missing translations required for your text and button components.

Your iOS Tracking Message will be automatically translated into your supported languages for end-users if they select that language as their phone default language.